Entry-Level 911 Dispatcher – Emergency Communications

City of Aurora; Aurora (CO); On-site; USD 39,000 - 61,000; Full time

Benefits offered by this job

On-site fitness center

Free secure parking

Free EV charging

Competitive total compensation

Well-Funded retirement plan

Job summary

The City of Aurora is seeking an Emergency Communications Specialist I to join Aurora911. This entry-level role handles 9-1-1 and non-emergency calls, prioritizes incidents, and supports dispatch operations in a fast-paced public safety environment.

Applicants must complete the Aurora911 Basic Training Program and obtain required certifications. The position requires willingness to work a 24-hour environment, including nights, weekends, and holidays, with significant opportunities for career

Qualifications

• High School Diploma or GED required.
• Completion of Aurora911 Basic Training Program with relevant certifications (CCIC/NCIC, EMD, EFD, CPR) is required or expected.

Responsibilities

• Receive and prioritize emergency and non-emergency calls and requests for police, fire, ambulance and other services.
• Provide pre-arrival medical instructions or direct callers through lifesaving procedures as needed.
• Operate 911 dispatch systems and computer-aided dispatch software to route resources.
• Enter and maintain accurate call logs and information in relevant databases.
• Assist in training and mentoring trainees; support senior dispatchers as needed.

Education

High School Diploma or GED

Completion of Aurora911 Basic Training Program with CCIC/NCIC, EMD, EFD, CPR certifications

Job description

The City of Aurora is seeking an Emergency Communications Specialist I to join Aurora911. This entry-level role handles 9-1-1 and non-emergency calls, prioritizes incidents, and supports dispatch operations in a fast-paced public safety environment.

Applicants must complete the Aurora911 Basic Training Program and obtain required certifications. The position requires willingness to work a 24-hour environment, including nights, weekends, and holidays, with significant opportunities for career