Rapid-Response 911 Call Taker/Dispatcher

City Of Eugene; Eugene (OR); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Benefits package

Bilingual pay up to 5%

Union representation (EPEA)

Job summary

The City of Eugene is recruiting for Communications Specialist 1/2 in Eugene, Oregon. The role involves answering 911 and non-emergency calls, determining appropriate response, and coordinating with dispatchers. Training leads to Communications Specialist 2 proficiency.

The position requires flexible 24/7 shifts and a background in emergency communications. Compensation ranges from $30.27 to $42.64 per hour, with potential bilingual pay and strong benefits.

Qualifications

• One year work experience in a fast-paced environment, which includes data entry experience.

Responsibilities

• Answer 911 and non-emergency calls for police, fire, ambulance, and other requests.
• Dispatch and monitor emergency public safety activities.
• Transmit information to dispatcher or responsible jurisdiction as required.

Skills

Data entry

Fast-paced environment

Customer service

Education

High School diploma or GED

Job description

The City of Eugene is recruiting for Communications Specialist 1/2 in Eugene, Oregon. The role involves answering 911 and non-emergency calls, determining appropriate response, and coordinating with dispatchers. Training leads to Communications Specialist 2 proficiency.

The position requires flexible 24/7 shifts and a background in emergency communications. Compensation ranges from $30.27 to $42.64 per hour, with potential bilingual pay and strong benefits.