Emergency Communications Specialist

City-of-Eugene,-or; Eugene (OR); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Bilingual pay 5%

Job summary

The City of Eugene is hiring Communications Specialist 1 for the Central Lane 911 Communications Center in Eugene, Oregon. The role involves fast-paced call-taking and dispatch across fire, police, and EMS, with cross-training to the Communications Specialist 2 level after an intensive training period.

Entry requirements include a high school diploma or GED and a background in emergency communications; bilingual pay up to 5% is available, with a 24/7 schedule and 10-hour shifts.

Qualifications

• Experience in fast-paced environments; data entry skills.
• Ability to handle emergency and non-emergency calls with accuracy.
• Experience in emergency communications is a plus.

Responsibilities

• Operates computer terminals and radio/telephone equipment.
• Answers 911 and non-emergency calls, directs to appropriate agencies.
• Determines call type, response, and dispatch jurisdiction.
• Transmits information to dispatcher and coordinates with responding units.
• Maintains knowledge of local streets, landmarks, and routes.
• Dispatches and monitors emergency public safety activities.

Skills

Fast-paced environment

Data entry

Emergency communications

Education

High School diploma or GED

Job description

The City of Eugene is hiring Communications Specialist 1 for the Central Lane 911 Communications Center in Eugene, Oregon. The role involves fast-paced call-taking and dispatch across fire, police, and EMS, with cross-training to the Communications Specialist 2 level after an intensive training period.

Entry requirements include a high school diploma or GED and a background in emergency communications; bilingual pay up to 5% is available, with a 24/7 schedule and 10-hour shifts.