Entry-Level 911 Dispatcher – Public Safety Communications

Newberg, Oregon; Newberg (OR); On-site; USD 42,000 - 58,000; Full time

Job summary

A local government agency in Newberg, Oregon, is seeking a 911 Dispatch Officer to handle emergency and non-emergency calls. This role involves using advanced communication equipment in a high-intensity environment. Candidates should possess a high school diploma and experience in customer service is preferred. Bilingual candidates (English/Spanish) are incentivized. This position requires dependency, flexibility, and a commitment to confidentiality.

Qualifications

• High school graduate or equivalent.
• Bilingual ability in English and Spanish preferred.
• Experience in a multi-task, public service environment preferred.

Responsibilities

• Operate communications equipment to receive emergency and non-emergency calls.
• Dispatch calls to appropriate units or departments.
• Perform other duties as assigned by supervisors.

Skills

Communication skills

Ability to multitask

Listening skills

Computer knowledge

Bilingual (English/Spanish)

Education

High school diploma or equivalent

DPSST Telecommunications Basic Certification

Tools

Computer-aided dispatch systems

Multi-line phone system

Two-way radios

Job description

A local government agency in Newberg, Oregon, is seeking a 911 Dispatch Officer to handle emergency and non-emergency calls. This role involves using advanced communication equipment in a high-intensity environment. Candidates should possess a high school diploma and experience in customer service is preferred. Bilingual candidates (English/Spanish) are incentivized. This position requires dependency, flexibility, and a commitment to confidentiality.