Rapid Re-Housing Case Manager

Helpline-Youth-Counseling; Huntington Park (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

HYC, INC. in Huntington Park, CA seeks a Rapid Re-Housing Case Manager to provide housing-focused case management for high-acuity clients under the Long Beach RRH program.

This role uses trauma-informed care and motivational interviewing to help clients achieve housing stability within a 24-month window. You will manage a caseload of about 20 clients, develop individualized Housing Retention Plans, assist with budgeting and income enhancement, and coordinate with property managers and community

Qualifications

• High School Diploma; one year experience with people experiencing homelessness or equivalent.
• Knowledge of case management techniques including trauma-informed care, motivational interviewing, harm reduction.
• Be willing to work flexible hours; travel to clients; reliable transportation.
• HMIS experience is highly desirable.

Responsibilities

• Receive referrals and coordinate intakes promptly.
• Process and update rental packets for each client.
• Provide trauma-informed case management services to clients on their caseload.
• Maintain a caseload averaging 20 clients.
• Develop comprehensive Housing Retention Plans addressing goals.
• Develop budgets every 90 days with clients.
• Assist clients to increase income to sustain housing.
• Collaborate with property managers and other organizations.
• Conduct at least one home visit per month and follow up.
• Maintain confidential records and HIPAA compliance.
• Participate in meetings and other duties as assigned.

Skills

Trauma-informed care

Motivational interviewing

Harm reduction

Housing first model

Time management

Education

High School Diploma

Tools

HMIS

Job description

POSITION TITLE: Rapid Re-Housing Case ManagerThe Rapid Re-Housing (RRH) Case Manager provides housing-focused case management services to high level acuity clients who are referred to the Long Beach Rapid Re-Housing program.The RRH Program is a time limited subsidy program that provides limited financial assistance to clients to assist in maintaining their housing and provides tailored case management services to clients with the goal of clients achieving financial independence at the end of the program.The maximum time clients can be enrolled is up to 24 months based on assessments/funding. The RRH Case Manager will utilize trauma-informed, motivational interviewing techniques to assist our clients in achieving their housing goals.DUTIES/RESPONSIBILITIESUnder the leadership of the Manager of Housing Support Services, the RRH Case Manager will be responsible for:Receiving referrals and coordinating intakes within an appropriate amount of time.Processing and updating rental packets for each client in a timely mannerProviding trauma-informed case management services to clients on their caseload. Case management services can include but are not limited to independent living skills, housing retention, safety planning, budgeting, scheduling appointments, benefit applications, etc.Maintaining a caseload averaging 20 clients (can increase temporarily if programmatic needs require it)Developing comprehensive, individualized Housing Retention Plans that address short- and long-term goalsDeveloping budgets with clients at intake and every 90 days that will help them understand their responsibilities and how to reduce costs to help maintain their housing.Working with clients to increase income so they can sustain their units independently.Collaborating with property managers and other organizations to provide comprehensive services to clients.Providing warm handoffs to outside organizations and ensuring client is properly connected to any services that provide quality of life improvements (substance use, mental health, medical benefits)Conducting a minimum of one home visit a month with clients and follow-up contact to ensure clients are working on housing goals.Maintaining accurate records of services being provided to comply with contractual standards and HYC standardsMaintain and execute confidential information in accordance with HIPAA standardsParticipate in regular check ins with management and participate in program meetings as requiredOther duties as assigned by leadershipREQUIREMENTS:High School DiplomaOne year experience working with People Experiencing Homelessness, preferably those living with mental illness and/or substance addictions or equivalent education and experienceKnowledge of case management techniques including trauma informed care, motivational interviewing, harm reduction, housing first model.Ability to maintain professionalism and possess a high level of tolerance and understanding for individuals with urgent and multiple case management needsHMIS experience is highly desirableBe willing to work flexible hours which may include evenings or weekends on occasionMust be able to travel to clients in either personal or company vehicle to meet the in-person requirements of the contractHave reliable transportation, a valid driver's license, auto insurance, and the ability to qualify for Helpline Youth Counseling’s insurance coverageClear and concise oral and written communication skillsStrong time management skills and the ability to coordinate multiple tasks with time sensitive deadlinesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.