Rapid Re-Housing Case Manager

Victory Programs Incorporated; Boston (MA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health and dental premium contribution

Disability and life insurance

Paid time off

Holidays and personal time

Job summary

Victory Programs Incorporated is seeking a Housing Stabilization Case Manager in Boston to coordinate direct case management for residents transitioning from shelter to permanent housing. The role supports 24 months post-exit with a focus on housing options, lease-up, and access to basic needs.

You will collaborate with recovery services, medical providers, and community partners, maintain thorough records, and participate in team supervision and trainings as required.

Qualifications

• Bachelor degree with 1-2 years’ experience preferred, or High school diploma with 3 or more years of client advocacy experience.
• Experience advocating for clients with government assistance agencies, housing authorities, private landlords or realtors preferred.
• Openness to harm reduction philosophy.
• Ability to work independently and cooperatively as a member of a professional team.
• Strong organizational, written, and verbal communication skills.
• Strong computer skills, including Google office suites and Internet use.
• Demonstrated ability to work successfully in multicultural settings with diverse client groups, including people with mental health concerns and substance use disorder.
• Must be CPR certified (may be obtained upon hire)
• Complete TB screening (may be obtained upon hire)
• Three strong work related professional references; at least 2 from manager or supervisor.

Responsibilities

• Maintain professional ethics, boundaries and client confidentiality.
• Follow program policies and procedures.
• Implement best practices in alignment with Housing First philosophy.
• Identify housing options; communicate with landlords; view units with clients.
• Assist clients in locating units with Rapid Re-Housing rental assistance.
• Support clients with lease-up, move-in, and access to basics.
• Collaborate with recovery and medical services teams; coordinate referrals.
• Obtain consent to coordinate referrals and housing search.
• Identify supports to maintain housing during rapid re-housing period.
• Plan for housing beyond rapid re-housing including income and benefits.
• Meet with clients where they are; provide weekly case management.
• Accompany clients to appointments and follow up on applications.
• Document individualized support plans; set measurable goals.
• Continue to assess and refer to community-based services.
• Promote community participation and resource access.
• Develop a broad housing resources network in Boston.
• Provide coordination with existing programs to maximize access to services.
• Maintain timely records and required assessments.
• Keep client files accurate and up-to-date.
• Complete agency or funder reports as needed.
• Attend weekly meetings and supervision; pursue training needs.

Skills

Advocacy

Teamwork

Communication

Cultural competence

CPR certified

TB screening

References

Organization

Education

Bachelor's degree

High School diploma

Tools

Google Office

Job description

Victory Programs Incorporated is seeking a Housing Stabilization Case Manager in Boston to coordinate direct case management for residents transitioning from shelter to permanent housing. The role supports 24 months post-exit with a focus on housing options, lease-up, and access to basic needs.

You will collaborate with recovery services, medical providers, and community partners, maintain thorough records, and participate in team supervision and trainings as required.