Ramp Supervisor: Lead Ground Ops to On-Time Flights

Southwest Airlines Co.; Santa Ana (CA); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Fly for free for you and eligible depd

Retirement Savings Plan with 401(k) up

Job summary

Southwest Airlines Co. is seeking a Ramp Supervisor to lead Ramp Agents and ensure aircraft arrive and depart on schedule at the Santa Ana station.

The role involves supervising team members, enforcing safety rules, and coordinating with Airport Operations to deliver safe, efficient service daily. Qualified candidates will have broad knowledge of airline operations, ability to manage shifts, and strong leadership and communication skills.

Qualifications

• Knowledge of business and management principles for strategic planning and leadership.
• Understanding of customer service principles and quality standards.
• Ability to coordinate with departments to maintain on-time performance.

Responsibilities

• Actively coordinate with all Departments to maintain the station's on-time performance.
• Monitor and guide ground support to ensure requirements are met.
• Oversee day-to-day airport operations to ensure safety and compliance.
• Forecast operations and manage staffing and overtime.
• Build shift bids and daily work assignments.
• Ensure proper administration of labor contracts.

Skills

Leadership

Customer service

Safety compliance

Problem solving

Communication

Job description

Southwest Airlines Co. is seeking a Ramp Supervisor to lead Ramp Agents and ensure aircraft arrive and depart on schedule at the Santa Ana station.

The role involves supervising team members, enforcing safety rules, and coordinating with Airport Operations to deliver safe, efficient service daily. Qualified candidates will have broad knowledge of airline operations, ability to manage shifts, and strong leadership and communication skills.