Ramp Supervisor: Lead Ground Ops for On-Time Flights

swa; Milwaukee (WI); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Fly for free for you and eligible depd

401(k) match up to 9.3%

3% STI bonus

Profit-sharing potential

Comprehensive health insurance

Health plan from day one

Job summary

Southwest Airlines is seeking a Ramp Supervisor to lead a team that keeps planes moving safely and on time. You will manage Ramp Agents, ensure safety rules are followed, and keep equipment ready for use.

Responsibilities include scheduling, training, daily reports, and coordinating with airport operations to maintain on-time performance. This role is ideal for a hands-on leader who values safety and efficiency in a dynamic environment.

Responsibilities

• Actively coordinate with all Departments to maintain the station's on-time performance, employee morale, and Customer satisfaction
• Monitor and guide ground support performance to ensure requirements are met
• Ensure all equipment including GSE is maintained and available for the operation
• Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment. Meet or exceed performance goals through effective decision making, monitor and assign gate control for flights, assign and track Agents for training compliance
• Maintain a safe working environment and institute programs designated to help reduce accidents and injuries
• Coordinate actively with all Departments to maintain the Station's on-time performance, Report status updates to leaders and employees consistently
• Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, Review and ensure accurate delay coding
• Work with staff planning to build bids that are in line with our Department's hourly goals.
• Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and a

Job description

Southwest Airlines is seeking a Ramp Supervisor to lead a team that keeps planes moving safely and on time. You will manage Ramp Agents, ensure safety rules are followed, and keep equipment ready for use.

Responsibilities include scheduling, training, daily reports, and coordinating with airport operations to maintain on-time performance. This role is ideal for a hands-on leader who values safety and efficiency in a dynamic environment.