Ramp Operations Leader - Ground Ops

swa; Baltimore (MD); Presencial; USD 50 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fly for free for employee and dependos

401(k) matching up to 9.3%

3% STI bonus

Profit-sharing potential

Health insurance for you and dependets

Health plan from day one

Resumo da oferta

Southwest Airlines is seeking a Ramp Supervisor to lead Ramp Agents, oversee daily operations, and ensure aircraft arrival and departure on schedule. The role focuses on safety, efficiency, and timely reporting while coordinating with multiple Airport Operations teams.

The position emphasizes strong leadership, adherence to safety rules, shift management, and collaboration to keep planes moving smoothly across all assignments. U.S. residency or work authorization is required.

Responsabilidades

• Actively coordinate with all Departments to maintain the station's on-time performance, employee morale, and Customer satisfaction
• Monitor and guide ground support performance to ensure requirements are met
• Ensure all equipment including GSE is maintained and available for the operation
• Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment. Meet or exceed performance goals through effective decision making, monitor and assign gate control for flights, assign and track Agents for training compliance
• Maintain a safe working environment and institute programs designated to help reduce accidents and injuries
• Coordinate actively with all Departments to maintain the Station's on-time performance, Report status updates to leaders and employees consistently
• Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, Review and ensure accurate delay coding
• Work with staff planning to build bids that are in line with our Department's hourly goals.
• Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitor

Descrição da oferta de emprego

Southwest Airlines is seeking a Ramp Supervisor to lead Ramp Agents, oversee daily operations, and ensure aircraft arrival and departure on schedule. The role focuses on safety, efficiency, and timely reporting while coordinating with multiple Airport Operations teams.

The position emphasizes strong leadership, adherence to safety rules, shift management, and collaboration to keep planes moving smoothly across all assignments. U.S. residency or work authorization is required.