Ramp Operations Lead (Ground Ops)

swa; California; On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Fly for free on open seats (for you &/

401(k) with up to 9.3% match

Job summary

Southwest Airlines seeks a Supervisor Ramp to lead Ramp Agents and ensure aircraft arrivals and departures stay on schedule. You will guide the team, enforce safety rules, and keep equipment ready for use, while coordinating with Airport Operations to resolve issues and share updates.

The role emphasizes leading People, ensuring safe, efficient, on-time service, and daily operational management within a fast-paced airport environment.

Responsibilities

• Actively coordinate with all Departments to maintain the station's on-time performance and customer satisfaction.
• Monitor and guide ground support performance to ensure requirements are met.
• Ensure all equipment including GSE is maintained and available for the operation.
• Oversee day-to-day airport operations to create a safe, secure, and compliant service-oriented environment.
• Drive performance by forecasting operational situations and tracking results against key metrics.
• Manage shift bids, daily work assignments, payroll, and attendance reports.

Job description

Southwest Airlines seeks a Supervisor Ramp to lead Ramp Agents and ensure aircraft arrivals and departures stay on schedule. You will guide the team, enforce safety rules, and keep equipment ready for use, while coordinating with Airport Operations to resolve issues and share updates.

The role emphasizes leading People, ensuring safe, efficient, on-time service, and daily operational management within a fast-paced airport environment.