Ramp Supervisor – Lead Aircraft Marshal & Ground Ops

Unifi Aviation, LLC; Cedar Rapids (IA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flight privileges

Weekly pay

Full-time starts at 30 hours per week

Paid time off

Medical, Dental and Vision Insurance

401k for all employees

Exclusive discounts

Wellness programs

Job summary

Unifi Aviation, LLC is seeking a supervisor to lead a team of passenger service agents on the ramp, handling arrivals, ticketing, check-in, boarding, baggage, and related inquiries.

The role emphasizes safety, regulatory compliance, and delivering exceptional service to passengers while coordinating with operations and other teams. A High School diploma is required, and the ability to obtain airport credentials is essential.

Qualifications

• Must have High School diploma, GED or equivalent education.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.

Responsibilities

• Lead a team of agents in ramp service duties.
• Marshal the aircraft on the ramp for all arriving, departing and towed aircraft.
• Perform wing walker duties to protect the aircraft wing from equipment in the path of pushback and de-ice aircraft as required.
• Load, unload, sort and transfer passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loaders or baggage carts.
• Operate ramp equipment like bag tugs, belt loaders, aircraft tow tractors, water servicing vehicles, and lavatory servicing vehicles.
• May be assigned cabin service duties like servicing the aircraft, cleaning lavatories and cabin, restocking supplies, and other items.
• Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws.
• Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.
• Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.

Education

High School diploma or equivalent

Job description

Unifi Aviation, LLC is seeking a supervisor to lead a team of passenger service agents on the ramp, handling arrivals, ticketing, check-in, boarding, baggage, and related inquiries.

The role emphasizes safety, regulatory compliance, and delivering exceptional service to passengers while coordinating with operations and other teams. A High School diploma is required, and the ability to obtain airport credentials is essential.