Ramp Services Supervisor — Flexible Hours & Aircraft Ops Lead

Trego Dugan Aviation Of Grand Island Inc; Windsor Locks (CT); On-site; USD 26,000 - 37,000; Full time

Job summary

Trego Dugan Aviation Of Grand Island Inc. seeks a Supervisor Ramp Service Operations to manage daily ramp activities for Windsor Locks, CT. This role directs a shift, trains Agents, and ensures safety and regulatory compliance with FAA/TSA rules.

Expect flexible hours, including nights and weekends, based on flight schedules. Responsibilities include coordinating passenger processing, baggage transfers, aircraft servicing, and communications with carriers and TSA.

Qualifications

• 1 year of experience in the aviation industry is highly sought
• 6 months of experience must be equivalent to an Airline Service Agent, including ticketing and/or Ramp Services support

Responsibilities

• Plans, directs, and participates in Ramp Services operations for commercial and charter flights, including check-in, security screening, baggage transfers, cleaning, lavatory services, and power unit hookups
• Directs and trains assigned Agents; maintains training records and conducts monthly/annual safety training
• Coordinates with air carrier personnel and TSA representatives; ensures policy compliance and identifies more efficient methods of operations
• Operates and trains on equipment such as aircraft loaders, baggage tugs, belt loaders, and ground support gear; ensures equipment is maintained
• Prepares verbal and written reports on service activities and Agents; updates MUFIDS display system and flight information when required
• Maintains emergency checklists; handles billing, payments, and supply orders as part of the role

Job description

Trego Dugan Aviation Of Grand Island Inc. seeks a Supervisor Ramp Service Operations to manage daily ramp activities for Windsor Locks, CT. This role directs a shift, trains Agents, and ensures safety and regulatory compliance with FAA/TSA rules.

Expect flexible hours, including nights and weekends, based on flight schedules. Responsibilities include coordinating passenger processing, baggage transfers, aircraft servicing, and communications with carriers and TSA.