Ramp Operations Manager: Safety, Quality & Coaching

Swissport; Phoenix (AZ); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Swissport in the United States (Phoenix) seeks a Ramp Supervisor to efficiently direct ramp activities, ensuring safe, high-quality ground handling services for customers.

You will lead staff, coordinate with operations, uphold safety and environmental standards, train team members, and maintain strong relationships with customers and airport authorities; a valid driver's license is required.

Qualifications

• High school diploma or equivalent required.
• Degree preferred.
• Minimum 3 years Ramp Supervisor experience.
• Excellent verbal and written communication skills.
• Excellent knowledge of Ramp Operations.
• Strong organizational and multitasking skills.
• Leadership ability and customer focus.
• Valid Driver’s License.

Responsibilities

• Manage and direct ramp activities to ensure safe, high-quality service.
• Oversee safety, health, and environmental practices at the station.
• Maintain good relations with customers and airport authorities.
• Coordinate staff assignments and daily briefings.
• Provide support to frontline management and operations.
• Coach and train employees to improve operations.
• Ensure adherence to company policies and procedures.
• Monitor and improve safety and quality standards.
• Perform other duties as assigned.

Skills

Ramp operations

Leadership

Communication

Safety awareness

Team coordination

Education

High school diploma or equivalent

Job description

Swissport in the United States (Phoenix) seeks a Ramp Supervisor to efficiently direct ramp activities, ensuring safe, high-quality ground handling services for customers.

You will lead staff, coordinate with operations, uphold safety and environmental standards, train team members, and maintain strong relationships with customers and airport authorities; a valid driver's license is required.