Ramp Duty Manager: Lead Operations & Safety

Swissport International AG; Miami (FL); On-site; USD 65,000 - 67,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Swissport International AG in Miami seeks a Ramp Supervisor to efficiently manage ramp operations, ensure safety, quality and regulatory compliance at the station. You will lead daily operations, coordinate staff, and coach frontline teams to improve performance.

The role requires a high school diploma (degree preferred) and at least 3 years ramp supervision experience. Strong communication, leadership, and problem-solving skills are essential for success in a fast-paced aviation environment.

Qualifications

• High school diploma or equivalent required; degree preferred.
• Minimum 3 years Ramp Supervisor experience.
• Excellent verbal and written communication skills.
• Excellent knowledge of Ramp Operations.
• Strong organizational and multi-tasking skills.
• Leadership ability.
• Coaching and discipline.
• Flexible to work various shifts.
• Safety audits.
• Customer focus and quality awareness.
• Ability to deal with conflict.
• Valid Driver’s License.

Responsibilities

• Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage
• Accountable for daily operations
• Maintain and improve customer and company safety and quality standards
• Maintain good relations with customers and airport authorities
• Manage and control all staff assignments
• Hold daily briefings with all levels of management
• Provide support to front line management
• Coach and train all employees to effectively improve operations
• Ensure workforce adherence to company policies and procedures
• Other duties as assigned

Skills

Verbal and written communication

Leadership

Coaching

Safety audits

Conflict resolution

Customer focus

Multitasking

Flexible shifts

Driver’s license

Education

High school diploma or equivalent

Degree preferred

Job description

Swissport International AG in Miami seeks a Ramp Supervisor to efficiently manage ramp operations, ensure safety, quality and regulatory compliance at the station. You will lead daily operations, coordinate staff, and coach frontline teams to improve performance.

The role requires a high school diploma (degree preferred) and at least 3 years ramp supervision experience. Strong communication, leadership, and problem-solving skills are essential for success in a fast-paced aviation environment.