Ramp Operations Lead: Safe, Efficient Aircraft Handling

lliance Ground International; Columbus (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid vacation

Medical/dental/vision for full-time

Free uniforms

Free on-the-job training

401(k) matching

Employee assistance program

Life insurance

Travel discounts

Job summary

Alliance Ground International (AGI) is a major ground handling company serving 100+ airlines across 61 airports in the U.S. and Canada.

The Ground Ramp Lead will supervise ramp agents, coordinate tasks, and enforce safety and operational standards to ensure safe, efficient aircraft handling on the ramp. The role emphasizes leadership, teamwork, and adherence to aviation regulations as part of a dynamic operations environment.

Qualifications

• High school diploma or equivalent required; additional ground handling certifications preferred.
• 2+ years in ground handling with at least 1 year in a leadership or supervisory role.
• Strong leadership, communication, and problem-solving skills; ability to manage teams in fast-paced environments.

Responsibilities

• Lead and supervise ramp agents in the safe loading, unloading, and movement of aircraft.
• Ensure timely and efficient turnaround of aircraft, including baggage and cargo handling.
• Coordinate the use of ground support equipment and resources, ensuring proper handling and maintenance.
• Perform safety checks on equipment and ensure team compliance with aviation regulations.
• Communicate with flight crews, ground teams, and other departments to coordinate operations.
• Troubleshoot and resolve issues on the ramp to minimize delays.
• Train and mentor ramp agents, ensuring adherence to safety standards and operational procedures.

Skills

Leadership

Communication

Problem-solving

Team management

Safety awareness

Education

High school diploma

Ground handling certifications (preferred)

Job description

Alliance Ground International (AGI) is a major ground handling company serving 100+ airlines across 61 airports in the U.S. and Canada.

The Ground Ramp Lead will supervise ramp agents, coordinate tasks, and enforce safety and operational standards to ensure safe, efficient aircraft handling on the ramp. The role emphasizes leadership, teamwork, and adherence to aviation regulations as part of a dynamic operations environment.