Ramp Operations Lead (Night Shift)

Joinimagine; Portland (OR); On-site; USD 46,000 - 69,000; Full time

Job summary

DHL Aviation EMA HUB is seeking an Operations Ramp Supervisor to coordinate ramp activities and ensure safe unloading and reloading of air freight in accordance with DHL, airline and regulatory requirements.

The role leads a team, manages shift patterns (Tuesdays to Fridays 15:30–02:00), liaises with third-party customers, drives continuous improvement and ensures timely distribution across the network.

Qualifications

• Ramp/Hub operations knowledge required.
• Strong safety mindset and regulatory awareness.
• Experience with EOS/CIS and related processes.
• Able to lead a team and manage staff performance.

Responsibilities

• Coordinate safe Ramp operations through staff and resource management.
• Ensure activities comply with Company and international standards including Health & Safety at Work Act, Aviation Security Act and GSOP/Q-Pulse Requirements.
• Ensure deadlines and schedules are met.
• Liaise with external third-party customers.
• Support DHL Core operations as required.
• Identify training requirements.
• Input LRT data.
• Support continuous improvement initiatives.
• Narrow and Wide-bodied aircraft handling.
• CIS & EOS facilitation.
• Managing time and absence of team.
• Providing regular developmental and motivational feedback.
• Conducting quarterly Check-Ins with the team.
• Driving participation in Employee Opinion Survey and follow up actions.
• Mentor and support staff to develop high performing teams.
• Health and Safety responsibility for team and risk awareness.

Skills

Ramp operations

Safety mindset

Communication

Leadership

Time management

Decision making

Planning

Interdepartmental collaboration

EOS/CIS understanding

Operations experience

Airport Pass eligibility

Driving licence

Tools

Ground Support Equipment

Job description

DHL Aviation EMA HUB is seeking an Operations Ramp Supervisor to coordinate ramp activities and ensure safe unloading and reloading of air freight in accordance with DHL, airline and regulatory requirements.

The role leads a team, manages shift patterns (Tuesdays to Fridays 15:30–02:00), liaises with third-party customers, drives continuous improvement and ensures timely distribution across the network.