Aviation Ramp Duty Manager: Lead, Train & Optimize 24/7 Ops

Alliance Ground International; Columbus (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Alliance Ground International is seeking a Duty Manager to lead ramp operations and advance aviation services. The role requires expanding team capabilities and maintaining safety standards across all shifts.

The successful candidate will supervise ramp activities, organize staffing, assist recruiting and training, and act as the primary contact for customers and management to minimize delays. Flexibility for nights, weekends, and holidays is often needed.

Qualifications

• At least 3 years ramp agent experience and 3 years in aviation management.
• Must be at least 18 with a high school diploma or GED.
• Valid driver's license with clean record.
• Able to pass drug screen and airport security background check.

Responsibilities

• Supervise ramp team and direct unloading/loading and aircraft servicing.
• Create and manage schedules to ensure adequate staffing.
• Assist recruiting, provide on-the-job training and development.
• Serve as point person for customers and management to minimize delays.
• Enforce safety regulations and company policies.
• Ensure GSE maintenance procedures are performed each shift.
• Read loading instructions and manifests for billing.
• Identify future business opportunities and report to management.
• Assist with ramp duties as needed.

Skills

Team leadership

Communication

Staff scheduling

Training and development

Customer service

Safety compliance

Education

High school diploma

GED

Tools

GSE operation

Weight & balance reading

Aircraft loading manifests

Job description

Alliance Ground International is seeking a Duty Manager to lead ramp operations and advance aviation services. The role requires expanding team capabilities and maintaining safety standards across all shifts.

The successful candidate will supervise ramp activities, organize staffing, assist recruiting and training, and act as the primary contact for customers and management to minimize delays. Flexibility for nights, weekends, and holidays is often needed.