Ramp Operations Lead - Aviation Services

Trego-Dugan Aviation Inc; Norfolk (VA); Presencial; USD 30.000 - 39.000; Jornada completa

Descripción de la vacante

Trego-Dugan Aviation Inc seeks a Supervisor Ramp Service Operations to manage daily ramp activities at Norfolk (NFK) airports. You will lead a shift of ramp agents, ensure safety, efficiency, and on-time performance for contracted and charter flights, and set the example in communication and customer service.

Responsibilities include directing operations, training staff, coordinating with TSA and airline partners, maintaining equipment readiness, and preparing reports.

Formación

• One year of experience in the aviation industry preferred.
• Six months experience equivalent to an Airline Service Agent or Ramp Services support.
• Willingness to obtain required certifications and security badges.

Responsabilidades

• Plans, directs, and participates in Ramp Services operations for contracted flights and charters.
• Directs and trains assigned Agents, including onboarding and ongoing safety training.
• Implements department policy and advises management on operational improvements.
• Coordinates with air carrier personnel, station managers, and TSA for shift operations.
• Trains equipment operation procedures for loading bridges, carts, and other gear; ensures readiness.
• Ensures compliance with FAA and TSA regulations and company rules; attends meetings.
• Maintains emergency checklists and supplies.
• Prepares verbal and written reports on service activities and Agents.
• Updates MUFIDS and communicates with airport, airline dispatch, and flight crews.
• Handles billing, payments data corrections, cash handling, and ordering supplies.

Descripción del empleo

Trego-Dugan Aviation Inc seeks a Supervisor Ramp Service Operations to manage daily ramp activities at Norfolk (NFK) airports. You will lead a shift of ramp agents, ensure safety, efficiency, and on-time performance for contracted and charter flights, and set the example in communication and customer service.

Responsibilities include directing operations, training staff, coordinating with TSA and airline partners, maintaining equipment readiness, and preparing reports.