Ramp Operations Lead - AUS

swa; Austin (TX); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Fly for free on open seats for you and

Retirement Savings Plan with 9.3% 401k

3% STI bonus

Job summary

Southwest Airlines is seeking a Ramp Supervisor to lead Ramp Agents and ensure aircraft arrive and depart on schedule. You will guide the team, enforce safety rules, and prepare equipment for use while coordinating with Airport Operations to solve problems daily.

The role emphasizes leadership, shift management, and collaboration across departments to maintain on-time performance and high customer satisfaction.

Responsibilities

• Actively coordinate with all Departments to maintain the station's on-time performance and customer satisfaction.
• Monitor and guide ground support performance to ensure requirements are met.
• Ensure all equipment including GSE is maintained and available for operation.
• Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-oriented environment.
• Lead and coach team members to achieve performance goals and effective gate control.

Job description

Southwest Airlines is seeking a Ramp Supervisor to lead Ramp Agents and ensure aircraft arrive and depart on schedule. You will guide the team, enforce safety rules, and prepare equipment for use while coordinating with Airport Operations to solve problems daily.

The role emphasizes leadership, shift management, and collaboration across departments to maintain on-time performance and high customer satisfaction.