Ramp Agent

Grant Aviation; Dillingham (AK); On-site; USD 25,000 - 33,000; Full time

Job summary

Grant Aviation is seeking a hands-on team member to support customer service and cargo handling operations. You will assist passengers, handle cargo and mail, and interface with customers by phone, email, or in person. The role requires lifting up to 70 pounds and operating forklifts, with shifts including nights and weekends.

Equal opportunity employer, subject to background checks and drug testing as a condition of employment. Training provided to learn internal systems and processes.

Qualifications

• Strong customer service and communication skills.
• Willingness to work nights and weekends.
• Physical ability to lift up to 70 pounds and operate related equipment.

Responsibilities

• Assist with customer service issues.
• Assist passengers with special needs.
• Operate material handling equipment such as forklifts.
• Receive, process, store and load or unload cargo.
• Process inbound and outbound mail shipments.
• Process various reports and computer data input.
• Interface with customers in person, by email, or over the phone.
• Other duties as required by management.

Skills

Customer service

Communication

Lift 70 pounds

Forklift operation

Microsoft Office

Teamwork

Night shifts

Tools

Microsoft Office

Job description

Grant Aviation's goal is to make travel safe, easy, and comfortable. They offer competitive fares, a generous baggage allowance, free ticketing changes and fully transferable tickets.

Do You Desire To

• Assist with customer service issues.
• Assisting passengers with special needs.
• Operate material handling equipment such as forklifts.
• Receive, process, store and load or unload cargo.
• Process inbound and outbound mail shipments.
• Process various reports and computer data input.
• Interface with customers in person, by email, or over the phone.
• Other duties as required by management.

You Ideally Can

• Interact with customers in a friendly and positive manner.
• Perform basic computer functions and operations.
• Lift 70 pounds.
• Operate telephone, email, and internal based programs.
• Operate material handling equipment such as forklifts.
• Produce effective verbal and written communication skills.
• Use Microsoft Office with ability to learn and master new computer programs.
• Work shifts that include nights and weekends.
• Pass a 10-year background check and work in the US.

Grant Aviation is an equal opportunity employer that is committed to the inclusion and all dimensions of diversity. Employment decisions will be made based on business needs, job requirements and qualifications; without regard to age, race, ethnicity, national origin, religion, gender, sexual orientation, disability, medical history, or status as a protected veteran.

Candidates may be subject to pre-employment background checks and drug testing as a condition of employment.