Ramp Agent

Grant Aviation, Inc.; Dillingham (AK); On-site; USD 24,796 - 35,817; Full time

Job summary

Grant Aviation, Inc. is seeking a Ramp Agent in Dillingham, AK. This role supports cargo handling, passenger assistance, and ground operations to ensure safe, timely flight service.

You will lift up to 70 pounds, operate forklifts and computers, and communicate clearly with customers and team members. Shifts include nights and weekends; a background check and US work authorization are required.

Qualifications

• Interact with customers in a friendly and positive manner.
• Perform basic computer functions and operations.
• Lift 70 pounds.
• Operate telephone, email, and internal based programs.
• Operate material handling equipment such as forklifts.
• Produce effective verbal and written communication skills.
• Use Microsoft Office with ability to learn and master new computer programs.
• Work shifts that include nights and weekends.
• Pass a 10-year background check and work in the US.

Responsibilities

• Assist with customer service issues.
• Assisting passengers with special needs.
• Operate material handling equipment such as forklifts.
• Receive, process, store and load or unload cargo.
• Process inbound and outbound mail shipments.
• Process various reports and computer data input.
• Interface with customers in person, by email, or over the phone.
• Other duties as required by management.

Skills

Customer interaction

Basic computer use

Lift 70 pounds

Phone and email ops

Forklift operation

Verbal and written comms

MS Office

Night/weekend shifts

Background check

Tools

Forklift

Job description

Ramp Agent

Grant Aviation's goal is to make travel safe, easy, and comfortable. They offer competitive fares, a generous baggage allowance, free ticketing changes and fully transferable tickets.

Responsibilities

• Assist with customer service issues.
• Assisting passengers with special needs.
• Operate material handling equipment such as forklifts.
• Receive, process, store and load or unload cargo.
• Process inbound and outbound mail shipments.
• Process various reports and computer data input.
• Interface with customers in person, by email, or over the phone.
• Other duties as required by management.

Qualifications

• Interact with customers in a friendly and positive manner.
• Perform basic computer functions and operations.
• Lift 70 pounds.
• Operate telephone, email, and internal based programs.
• Operate material handling equipment such as forklifts.
• Produce effective verbal and written communication skills.
• Use Microsoft Office with ability to learn and master new computer programs.
• Work shifts that include nights and weekends.
• Pass a 10-year background check and work in the US.

Equal Opportunity Employer

Grant Aviation is an equal opportunity employer that is committed to the inclusion and all dimensions of diversity. Employment decisions will be made based on business needs, job requirements and qualifications; without regard to age, race, ethnicity, national origin, religion, gender, sexual orientation, disability, medical history, or status as a protected veteran.

Candidates may be subject to pre-employment background checks and drug testing as a condition of employment.