Raleigh Staffing & Office Manager: Caregiver Coordination

Grace Health Care Services Inc.; Raleigh (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Grace Health Care Services Inc. in Raleigh, NC, is seeking a detail-oriented office administrator who will recruit, screen, interview, test, and orient prospective employees and caregivers.

You will onboard and train new caregivers, ensure documentation is complete, and match staff with clients based on needs, qualifications, schedules, and compatibility. You will manage caregiver schedules to cover all shifts, fill gaps by recruiting additional qualified personnel, monitor timesheets and

Qualifications

• High school diploma or equivalent with clerical experience.
• Strong writing and basic computer skills.
• Excellent customer service and communication abilities.
• Ability to type efficiently and accurately.
• Good scheduling and organizational skills.
• Ability to build positive working relationships.

Responsibilities

• Recruit, screen, interview, test, and orient prospective employees and caregivers.
• Onboard and train new caregivers with complete documentation.
• Match caregivers with clients based on needs, qualifications, schedules, and compatibility.
• Manage caregiver schedules to ensure shifts are staffed.
• Fill scheduling gaps by recruiting additional personnel.
• Monitor staff performance, timesheets, training, and required medicals.
• Answer and triage calls from caregivers, clients, and referrals.
• Client intake and interview potential clients to determine needs.
• Coordinate transition of clients into home health services.
• Develop relationships with clients, caregivers, referral sources, and partners.

Skills

Customer service

Typing speed

Writing skills

Scheduling

Organizational skills

Relationship building

Conflict resolution

Critical thinking

Education

High school diploma

Job description

Grace Health Care Services Inc. in Raleigh, NC, is seeking a detail-oriented office administrator who will recruit, screen, interview, test, and orient prospective employees and caregivers.

You will onboard and train new caregivers, ensure documentation is complete, and match staff with clients based on needs, qualifications, schedules, and compatibility. You will manage caregiver schedules to cover all shifts, fill gaps by recruiting additional qualified personnel, monitor timesheets and