RainFocus Change & Adoption Program Manager

Aditi Consulting; California; On-site; USD 96,000 - 110,000; Full time

Job summary

Aditi Consulting is seeking a Change Enablement Specialist to drive adoption of RainFocus across marketing and events teams in California. You will onboard users, build enablement materials, and establish a sustainable support model while migrating from Splash and Cvent.

Responsibilities include stakeholder mapping, training delivery, KPI tracking, and maintaining a knowledge base to sustain the platform post-transition. This is a full-time, onsite role with competitive benefits.

Qualifications

• 5+ years in change management, enablement, marketing or events operations, or program management.
• Hands-on experience administering or enabling event management platforms, specifically RainFocus.
• Demonstrated experience leading tool adoption or platform migrations across cross-functional teams.
• Experience defining and tracking metrics and running programs to improve operational performance.

Responsibilities

• Own the change enablement plan for the RainFocus rollout: stakeholder mapping, adoption milestones, and a communications cadence across impacted marketing and events teams.
• Build and deliver enablement: training sessions, office hours, quick-start guides, and role-based documentation for event builders, admins, and requesters.
• Partner with cross-functional teams to lead the migration from prior event platforms (Splash, Cvent) to RainFocus, including workflow mapping and template and config parity.
• Serve as the primary point of contact between stakeholders and the RainFocus vendor team; triage enablement workstreams.
• Identify and track adoption and enablement KPIs (active users, event volume, time to launch, support ticket trends), using data to target improvements.
• Gather and prioritize feature requests and requirements; communicate tradeoffs, roadblocks, and status concisely to stakeholders and leadership.
• Capture and maintain a knowledge base of processes, runbooks, and FAQs to sustain the platform after transition.

Skills

RainFocus

Splash or Cvent

Stakeholder communication

Training delivery

Enablement/Change Management

Education

BA/BS in Marketing or Communications (nice to have)

Tools

RainFocus

Splash

Cvent

Job description

Aditi Consulting is seeking a Change Enablement Specialist to drive adoption of RainFocus across marketing and events teams in California. You will onboard users, build enablement materials, and establish a sustainable support model while migrating from Splash and Cvent.

Responsibilities include stakeholder mapping, training delivery, KPI tracking, and maintaining a knowledge base to sustain the platform post-transition. This is a full-time, onsite role with competitive benefits.