Solution Consultant: Enterprise SaaS Implementations

Lever, Inc.; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

RainFocus in the United States is seeking a Solution Consultant to drive post-sale client implementations and educate clients on the RainFocus toolset. You will collaborate with Solution Architects to configure the platform and gather requirements for successful deployments.

The ideal candidate has SaaS delivery experience for enterprise clients, strong communication skills, and the ability to lead workshops and demos while balancing multiple projects.

Qualifications

• Software implementation experience (2-7+ years for Solution Consultants; 7+ years for Sr. Solution Consultants).
• Experience implementing SaaS platforms for Enterprise level clients, including gathering and documenting complex requirements, configurations, and integrations.
• Proven success in creating efficiencies through process design, including outlining and measuring adoption, both internal and client-facing.
• Ability to think strategically to ensure solution supports business goals
• Proven track record in delivering innovative and creative solutions
• Ability to work independently, problem-solve, improvise
• Perform consistently under pressure
• Superior communication skills, both written and verbal
• Team players only
• HTML, CSS, SQL, JSON optional but preferred
• Must be able to travel domestically or internationally up to 20%

Responsibilities

• Become an expert in RainFocus platform.
• Train client admins on the RainFocus tools and processes as necessary.
• Configure the RainFocus platform.
• Work with clients to identify business requirements and workflows.
• Facilitate holistic system design and architecture workshops.
• Identify platform configuration requirements.
• Identify and mitigate risks to achieve implementation success.
• Follow best practices for implementing RainFocus products.
• Consult with clients on new ideas and best practices.
• Document requirements, solution designs and testing plans.
• Provide regular updates on milestones and tasks to project managers.
• Provide project managers with level of effort estimates.
• Communicate issues and risks to project managers and leadership.
• Lead solution project calls and demos with clients.
• Balance priorities across multiple assignments.
• Thoroughly track tasks and complete all assignments on time.
• Contribute to implementation tools, processes and templates.

Skills

Solution delivery

Team player

Communication

Problem solving

Strategic thinking

Tools

HTML

CSS

SQL

JSON

Job description

RainFocus in the United States is seeking a Solution Consultant to drive post-sale client implementations and educate clients on the RainFocus toolset. You will collaborate with Solution Architects to configure the platform and gather requirements for successful deployments.

The ideal candidate has SaaS delivery experience for enterprise clients, strong communication skills, and the ability to lead workshops and demos while balancing multiple projects.