Railway Field Service Technician – Lubrication & Uptime

Loram; Bismarck (ND); On-site; USD 45,000 - 60,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Service Technician to provide customer service and maintenance for Loram customers within a designated region. The role focuses on keeping units up and running to meet customer expectations and support railroad efficiency.

The position emphasizes performing lubrication services, adhering to railroad operating guidelines, and building strong customer relationships while independently planning and executing field tasks.

Qualifications

• Perform lubrication service program for railroad customers.
• Uses logic and methods to solve problems to find effective solutions.
• Understand and adhere to general railroad and Loram operating rules.

Responsibilities

• Manage inventory held on maintenance vehicle through company processes.
• Plans work based on length and task difficulty, develops schedules, and anticipates and adjusts for problems to meet objectives.
• Able to work independently.
• Process work orders and complete all necessary delivery tickets, warranty paperwork, and returns through approved company processes.
• Proactive problem resolution.

Skills

Lubrication service

Problem solving

Railroad rules

Customer relations

Job description

SmartRecruiters, Inc. is seeking a Service Technician to provide customer service and maintenance for Loram customers within a designated region. The role focuses on keeping units up and running to meet customer expectations and support railroad efficiency.

The position emphasizes performing lubrication services, adhering to railroad operating guidelines, and building strong customer relationships while independently planning and executing field tasks.