Railroad Field Service Technician — Keep Trains Moving

Loram Maintenance of Way, Inc.; Arkansas City (KS); On-site; USD 47,000 - 66,000; Full time

Job summary

Loram Maintenance of Way, Inc. is seeking a Service Technician to provide customer service and maintenance within a defined region. The role emphasizes keeping equipment up, meeting customer expectations, and adhering to railroad safety and company rules.

The position requires travel, pre-employment checks, a valid driver’s license, and the ability to pass DOT/related assessments. Strong communication and teamwork with Sales are valued, with potential bonus eligibility based on performance.

Qualifications

• High School diploma or equivalent required.
• Maintain railroad safety training and certifications; CDL eligibility.
• Preferred: associate degree in electrical or mechanical.

Responsibilities

• Lubricate rail top-of-rail and gauge face units per guidelines.
• Perform lubrication service program for railroad customers.
• Manage vehicle maintenance inventory and plan schedules.
• Process work orders, tickets, and warranty paperwork.
• Build relationships with customers and Sales to meet expectations.
• Work independently to meet objectives.

Skills

Rail lubrication

Lubrication program

Troubleshooting

Railroad rules

Education

High School Diploma

Associate degree in Electrical or Mechanical

Job description

Loram Maintenance of Way, Inc. is seeking a Service Technician to provide customer service and maintenance within a defined region. The role emphasizes keeping equipment up, meeting customer expectations, and adhering to railroad safety and company rules.

The position requires travel, pre-employment checks, a valid driver’s license, and the ability to pass DOT/related assessments. Strong communication and teamwork with Sales are valued, with potential bonus eligibility based on performance.