Railroad Field Service Technician — Travel‑Heavy Role

Loram Maintenance of Way, Inc.; Minneapolis (MN); On-site; USD 47,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA and FSA options

401(k) with employer match

Employee Assistance Program (EAP)

Tuition reimbursement

Job summary

Loram Maintenance of Way, Inc. is seeking a Service Technician to provide customer service and maintenance within a specified region, focusing on keeping units up and running to meet customer expectations and improve equipment life.

Responsibilities include servicing lubrication units, planning work, and managing inventory, with emphasis on safety and documentation. Travel up to 100% is expected; a CDL may be required and railroad safety training is necessary.

Qualifications

• High School Diploma/Equivalent required.
• Maintain railroad safety training and certifications.
• Ability to obtain a CDL.
• Associate degree in Electrical or Mechanical preferred.
• 1+ years field service with customer facing role.
• 2+ years railroad environment preferred.

Responsibilities

• Service top of rail and gauge face lubricator units to guidelines.
• Perform lubrication service program for railroad customers.
• Plan work based on length and task difficulty; develop schedules.
• Manage inventory on maintenance vehicle.
• Process work orders, delivery tickets, warranty paperwork, and returns.

Skills

Lubrication service

Railroad operations

Problem solving

Independence

Customer relations

Education

High School diploma or equivalent

Associate degree in Electrical or Mechanical

Job description

Loram Maintenance of Way, Inc. is seeking a Service Technician to provide customer service and maintenance within a specified region, focusing on keeping units up and running to meet customer expectations and improve equipment life.

Responsibilities include servicing lubrication units, planning work, and managing inventory, with emphasis on safety and documentation. Travel up to 100% is expected; a CDL may be required and railroad safety training is necessary.