Railroad Field Service Technician | Travel & Benefits

Loram Maintenance of Way, Inc.; Austin (TX); On-site; USD 47,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA and FSA options

401(k) with employer match

Job summary

Loram Maintenance of Way, Inc. is seeking a Service Technician to deliver customer service and maintenance across a regional footprint, focusing on rail lubrication units and uptime. You will coordinate with customers and internal teams to meet service targets and safety standards.

The role requires field travel, strong problem-solving, and adherence to railroad safety guidelines. CDL eligibility and ongoing safety training are essential for this position.

Qualifications

• Experience: High School Diploma/ Equivalent.
• Licenses/Certifications: Maintain railroad safety training and certifications.
• Ability to obtain a CDL.

Responsibilities

• Service top of rail and gauge face lubricator units to specified guidelines.
• Perform lubrication service program for railroad customers.
• Manage inventory held on maintenance vehicle through company processes.
• Process work orders and complete delivery tickets, warranty paperwork, and returns through approved company processes.
• Build customer and supplier relations for improved products and services.

Skills

CDL

Customer service

Problem solving

Education

High School Diploma/ Equivalent

Associate degree in Electrical or Mechanical

Job description

Loram Maintenance of Way, Inc. is seeking a Service Technician to deliver customer service and maintenance across a regional footprint, focusing on rail lubrication units and uptime. You will coordinate with customers and internal teams to meet service targets and safety standards.

The role requires field travel, strong problem-solving, and adherence to railroad safety guidelines. CDL eligibility and ongoing safety training are essential for this position.