Railcar Operations Leader, Field Services

CF Rail Services

Quincy (IL)

On-site

USD 80,000 - 90,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Medical, dental, and vision insurance

HSA and FSA accounts

Company-paid disability and life insur

401K plan with company match + year‑up

Vacation, personal time, sick days

10 paid holidays annually

Parental leave

Tuition reimbursement and training

Community service opportunities

Job summary

CF Rail Services in the United States seeks an Operations Supervisor to drive day-to-day railcar repair operations, leading projects from customer coordination through completion while ensuring safety, quality, and regulatory compliance. You will supervise a team, manage budgets, and coordinate with engineering, estimators, vendors, and site management to achieve on-time, cost-effective repairs.

The role emphasizes employee development, succession planning, and ongoing motivation to meet

Qualifications

Associate degree or equivalent technical education.
Proficiency in Microsoft Office Suite and BRC/shop operating systems.
Strong phone and in-person customer service skills.
Collaborative team player.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite and ADP Workforce Now for timekeeping.
Basic AAR auditor training.
AAR Advanced Auditor certification.
Basic finance and accounting knowledge, including KPIs, budgeting, margins, and income statements.
Proven leadership experience.
Effective interviewing skills.
Ability to conduct effective performance reviews.
Lean Six Sigma experience.
Participation in management-assigned training.

Responsibilities

Lead safety initiatives and enforce railcar safety procedures.
Supervise 1–20 employees servicing railcars to meet quality, safety, customer, and schedule requirements.
Plan and supervise production to meet priorities and customer needs on time.
Perform in-process quality inspections.
Coordinate reporting with customers, engineers, estimators, vendors, material supervisors, and site management.
Ensure compliance with CFRS and all applicable safety, environmental, labor, and transportation regulations.
Assist with bids and quotes for railcar repair projects.
Manage customer expectations, satisfaction, and agreed production goals.
Support hiring, recognition, development, discipline, training, and termination.
Maintain materials and supplies needed for safe, efficient, and cost-effective operations.