Railcar Fleet Account Manager: Cost & Customer Success

Trinity Industries; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Trinity Industries in Dallas, TX seeks an Account Manager to oversee leased railcar fleets, manage repairs, costs, and client relations from order to resolution. The role emphasizes data-driven insights and cross-functional collaboration with engineering, accounting, and shops.

You will audit invoices, coordinate with repair shops, and drive cost ownership while maintaining service excellence for customers and operations alike.

Qualifications

• Railcar repair experience required.
• Strong communication with customers and teams.
• Data analytics and cost-optimization skills.

Responsibilities

• Oversee leased railcar fleets, manage repairs, costs, and compliance.
• Audit invoices and estimates; coordinate with repair shops.
• Drive cross-functional collaboration to optimize performance.
• Use data tools to reduce fleet cost of ownership.
• Ensure seamless customer service from order delivery to issue resolution.
• Coordinate change analysis, order reviews, and schedule coordination.

Skills

Railcar repair

Customer management

Data analytics

Negotiation

Process orientation

Job description

Trinity Industries in Dallas, TX seeks an Account Manager to oversee leased railcar fleets, manage repairs, costs, and client relations from order to resolution. The role emphasizes data-driven insights and cross-functional collaboration with engineering, accounting, and shops.

You will audit invoices, coordinate with repair shops, and drive cost ownership while maintaining service excellence for customers and operations alike.