Rail Yard Operations Lead & Dispatcher

Travero; Cedar Rapids (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401K

Tuition reimbursement

Railroad retirement benefits

Job summary

Travero, in Cedar Rapids, IA, is hiring for a CRANDIC dispatcher to manage daily communications on train crews, maintenance activities, and railcar movements with connected railroads. You will serve as a hub linking customers, crews, and railroad partners to ensure safe, efficient operations.

The role requires strong problem solving, clear communication, and willingness to work in a fast-paced transportation environment. Shift rotations including weekends/holidays may apply.

Qualifications

• High School Diploma required.
• Preferred dispatch or customer service experience.
• Proficiency with computer systems and MS Office.

Responsibilities

• Provide leadership and direction for essential customer service functions.
• Coordinate with technical support areas of CRANDIC to ensure accurate information.
• Interface with internal and external customers.
• Perform other duties as assigned.

Skills

Customer service

Communication

Microsoft Office

Education

High School Diploma

Tools

Dispatch software

CRM systems

Job description

Travero, in Cedar Rapids, IA, is hiring for a CRANDIC dispatcher to manage daily communications on train crews, maintenance activities, and railcar movements with connected railroads. You will serve as a hub linking customers, crews, and railroad partners to ensure safe, efficient operations.

The role requires strong problem solving, clear communication, and willingness to work in a fast-paced transportation environment. Shift rotations including weekends/holidays may apply.