Rail Systems Service Assurance Specialist

Watco; Pittsburg (KS); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Leadership and development programs

Career advancement opportunities

Job summary

Watco is looking for a Service Assurance Rail Support professional in Pittsburg, Kansas. This role ensures the reliability, availability, and performance of software systems crucial for railroad operations.

The candidate will support applications related to dispatching and revenue capture, responding to incidents, and working closely with IT and business users to maintain service standards. Strong analytical and communication skills are essential to succeed in this fast-paced environment.

Qualifications

• Experience supporting enterprise software applications in an operations-focused environment.
• Familiarity with railroad operations or logistics systems.
• Strong troubleshooting and analytical skills.

Responsibilities

• Provide day-to-day support for railroad operations software applications.
• Monitor system performance and data integrity.
• Respond to incidents and service disruptions.

Skills

System troubleshooting

Analytical skills

Communication

Understanding of operational and financial data flows

Education

High School or GED equivalent

Tools

SQL

Powershell

Microsoft Azure

Job description

Watco is looking for a Service Assurance Rail Support professional in Pittsburg, Kansas. This role ensures the reliability, availability, and performance of software systems crucial for railroad operations.

The candidate will support applications related to dispatching and revenue capture, responding to incidents, and working closely with IT and business users to maintain service standards. Strong analytical and communication skills are essential to succeed in this fast-paced environment.