Rail Coordinator II

eTeam; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

eTeam is seeking a Rail Coordinator II for an onsite role in Houston, TX. The position focuses on tracking rail fleet data, coordinating with railroads, and ensuring accurate billing and documentation for bulk liquids and related resources.

The candidate should have strong communication, attention to detail, and problem-solving abilities, with familiarity in Transmetrics TMS and SAP. This is a 6-month contract with potential extension based on performance and business needs.

Qualifications

• Experience with rail tracking systems and fleet data.
• Ability to communicate with railroads and internal stakeholders.
• Knowledge of rail industry processes from origin to port.
• Experience with billing and EDI issues.

Responsibilities

• Track and trace rail fleet equipment daily in TMS and railroad systems.
• Ensure shipment data populated in Transmetrics TMS and cars allocated.
• Communicate with railroads to resolve service issues.
• Generate bills of lading and reships as needed.
• Assist with EDI billing issues.
• Resolve data discrepancies in Transmetrics TMS with comments.
• Coordinate rail fleet at storage facilities.
• Develop and manage rail reports for pipeline and testing.
• Assist with supply management of empty/loaded railcars.
• Analyze rail movement data to identify trends and cost drivers.

Skills

Customer service

Problem solving

Attention to detail

Strong communication

Tools

Transmetrics TMS

SAP

Microsoft Excel

Job description

Job Title

Rail Coordinator II

Location

Houston, TX 77042 - 100% onsite

Duration

06 months contract - Could extend or become long term.

Description

This role requires working on a collaborative team with strong communication skills, attention to detail and to interface with external rail vendors as well as internal stakeholders to identify and respond to rail trends, fleet metrics, and future operational requirements. The scope of accountability for the Rail team includes all bulk liquids (Crude Oil and other renewable/non-hydrocarbon feedstocks, Refined Products, Specialty Products, NGLs/LPGs etc.)

Responsibilities

• Perform daily tracking and tracing of rail fleet equipment, maintaining and documenting data in rail tracking system (Trans metrics TMS) and railroad systems.
• Ensuring shipment information is populated within Transmetrics TMS and cars are allocated appropriately.
• Daily proactive communication with railroads to resolve all types of service issues including First Mile and Last Mile local service.
• Generate bills of lading, diversions and or reships as needed.
• Assist with managing EDI billing issues as they arise.
• Assist Rail Operations to manage, investigate and resolve data discrepancies within Transmetrics TMS and adding comments to jeopardized in transit shipments.
• Coordinate with Rail Coordinators in managing rail fleet at storage facilities.
• Develop and manage rail reports for managing rail pipeline and regulatory testing and working with railroads on systemic resolution.
• Assisting Rail Coordinator with Supply management of empty and loaded railcars to/from all locations.
• Analysis and Query of rail movement data to build metrics, identify operational cost drivers, trends, and drive optimization improvements.

Intake Notes

• Open to Level II and Level III candidates.
• Will post a Level III role for the higher bill rate candidates.
• Manager is looking for someone who takes initiative, has a customer service mentality, and is problem solver.
• Must have strong knowledge of rail systems and how the process works of getting freight from point A to port B and C.
• If a rail car is delayed the Rail Coordinator needs to troubleshoot why.
• Troubleshooting consists of researching past status updates, calling the railroad, and researching the billing.
• The Rail Coordinator is responsible for billing rail cars.
• The Rail Coordinator maintains a status log on rail cars to track issues, delays, and what has been done to rectify the situation.
• The manager has an Excel based system with data imported from SAP that the coordinator can use, but is open to other ideas.
• Must be able to download and import data into Excel. Use and create pivot tables.
• Must know what a Rail Station or Rail Code is. (example: The client Sweeny Refinery is in Old Ocean, Texas. The Chevron Refinery next door is also in Old Ocean, Texas. The Rail Station identifier for the client refinery is Sweeny and the Chevron refinery is Old Ocean.)
• SAP experience helpful.