Media Room Coordinator, Radiology

Emerson Hospital; West Concord (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Emerson Hospital is seeking an Administrative Assistant for the Radiology Media Room. The role emphasizes compassionate customer service and strong problem-solving skills, assisting with image management and requests.

Responsibilities include filing and downloading image data to PACS, tracking images in the Radiology Information System, and handling image requests by phone or internal system while maintaining confidentiality and professionalism.

Qualifications

• Basic understanding of human anatomy, physiology and medical terminology.
• Strong communication skills, both written and orally.
• Advanced proficiency with Microsoft Office applications and moderate keyboarding is required. Knowledge of EMR systems preferred.
• Excellent organizational skills, detail oriented with strong ability to multi-task required.

Responsibilities

• General media room duties, including filing and downloading image data to PACS.
• Utilizes Department of Radiology Information System to track images and the disposition of the interpretive report.
• Responds to image requests via phone or internal request system per departmental standards.
• Treats patients, staff, physicians and the general public in a friendly, courteous and helpful manner.

Skills

Basic anatomy knowledge

Strong communication

MS Office

EMR systems

Organizational skills

Multi-tasking

Confidential information handling

Education

High School Diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

This position is ideal for a candidate who demonstrates compassion, a commitment to excellent customer service, critical thinking and problem solving skills, strong interpersonal and communication skills. Responsibilities include all general media room duties, including filing and downloading image data to PACS (Picture Archiving and Communication System) and fulfilling legal requests. Utilizes Department of Radiology Information System to track images and the disposition of the interpretive report. Responds to image requests via phone or internal request system per departmental standards. Treats patients, staff, physicians and the general public in a friendly, courteous and helpful manner.

Minimum Qualifications

• Education
  • High School Diploma or equivalent preferred.
• Experience
  • One-year Administrative Assistant/Medical Office preferred, but not required
• Licensure and/or Certification
  • None
• Skills
  • Basic understanding of human anatomy, physiology and medical terminology.
  • Strong communication skills, both written and orally.
  • Advanced proficiency with Microsoft Office applications and moderate keyboarding is required. Knowledge of EMR systems preferred.
  • Excellent organizational skills, detail oriented with strong ability to multi-task required.
  • Able to work effectively as a team player, or independently to balance and prioritize multiple requests.
  • Effective time management and organizational skills.
  • Ability to maintain confidential information required.