Radiology Scheduling Specialist: MRI & Exams

Midstate-Radiology-Associates-1; Plainville (CT); On-site; USD 28,000 - 34,000; Full time

Job summary

Midstate Radiology Associates is hiring a Full Time Radiology Scheduling Agent at Hospital of Central Connecticut in Plainville, CT. Schedule patients for imaging modalities, answer calls, and support patient flow with a team-focused environment.

The role emphasizes accurate scheduling, excellent patient service, and adherence to workflows. Starting pay ranges from $20.00 to $25.00 per hour, with a standard Monday–Friday schedule and a 40-hour work week.

Qualifications

• High school diploma or equivalent.
• Experience in a call center environment preferred.
• Healthcare-related customer service and scheduling experience preferred.
• Experience being accountable for call center metrics is preferred.

Responsibilities

• Answer inbound calls from offices and patients requesting radiology scheduling.
• Make outbound calls to schedule radiology and MRI exams.
• Proficiently schedule all modalities following established protocol.
• Assist in greeting patients and maintain timely, accurate patient flow.
• Maintain up-to-date training and reference materials and pursue continuous improvement.
• Meet or exceed individual performance criteria.
• Strive to meet departmental goals and call center metrics.
• Perform other duties as assigned as organization needs change.

Skills

Interpersonal

Analytical

Communication

Problem-solving

Multitasking

Empathy

Attendance & punctuality

Accountability

Education

High school diploma or equivalent

Job description

Midstate Radiology Associates is hiring a Full Time Radiology Scheduling Agent at Hospital of Central Connecticut in Plainville, CT. Schedule patients for imaging modalities, answer calls, and support patient flow with a team-focused environment.

The role emphasizes accurate scheduling, excellent patient service, and adherence to workflows. Starting pay ranges from $20.00 to $25.00 per hour, with a standard Monday–Friday schedule and a 40-hour work week.