Radiology Scheduling Specialist II

University of Vermont Health - Central Vermont Medical Center; Berlin (VT); On-site; USD 40,000 - 60,000; Full time

Job summary

UVM Health in Vermont is seeking a Scheduling Specialist II to manage patient appointments for radiology clinics. You will use an automated scheduling system to coordinate in-person and phone bookings, triage issues, and provide clear patient instructions.

You will develop collaborative relationships with patients, providers, and staff while supporting complex scheduling needs. Responsibilities include training new staff, acting as an advanced scheduling resource for providers, and mentoring

Qualifications

• High school diploma or equivalent; knowledge of medical terminology.
• One year of administrative experience required.
• Good communication skills and proficient computer use.

Responsibilities

• Schedules simple and complex appointments for clinics.
• Triages patient problems and provides instructions.
• Coordinates related tests and procedures.
• Trains new staff and mentors team members.

Skills

Scheduling

Communication

Medical terminology

Office software

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

JOB DESCRIPTION:

Under the general supervision of the Director of Radiology and Operations Supervisor, performs scheduling and coordinates simple and complex patient appointments for respective clinics both in person and over the phone using an automated patient scheduling system. The Scheduling Specialist II triages patient problems, schedules any related tests and procedures and provides appropriate patient instructions. Ability to communicate in an effective and competent manner to ensure positive outcome in person or on the phone. Develops collaborative relationships with peers, patients, providers and visitors. Trains new staff and is an advanced scheduling resource for providers and mentor to staff.

EDUCATION:

High school graduate or equivalent. Must be knowledgeable in office procedures and medical terminology. Must have good communication skills and knowledgeable in computers.

EXPERIENCE:

One year of administrative experience required.