Radiology Scheduling Specialist II

UVM Health; Vermont; Vor Ort; USD 25.000 - 36.000; Vollzeit

Zusammenfassung

UVM Health in Vermont is seeking a Scheduling Specialist II to manage patient appointments for multiple clinics, via phone and in person. This role requires coordinating tests and procedures, triaging patient needs, and delivering clear instructions to ensure smooth visits.

You will mentor staff and serve as an advanced scheduling resource for providers. The candidate should have strong communication, computer literacy, and knowledge of medical terminology, with at least one year of

Qualifikationen

• High school diploma or equivalent; knowledge of office procedures and medical terminology.
• Must have good communication skills and be knowledgeable in computers.

Aufgaben

• Schedule and coordinate simple and complex patient appointments for clinics by phone and in person.
• Triage patient problems and schedule related tests and procedures with instructions.
• Provide clear patient instructions and ensure a positive outcome in person or over the phone.
• Develop collaborative relationships with peers, patients, providers and visitors.

Kenntnisse

Communication skills

Computer literacy

Scheduling knowledge

Ausbildung

High school diploma or equivalent

Tools

Scheduling system

Jobbeschreibung

JOB DESCRIPTION:

Under the general supervision of the Director of Radiology and Operations Supervisor, performs scheduling and coordinates simple and complex patient appointments for respective clinics both in person and over the phone using an automated patient scheduling system. The Scheduling Specialist II triages patient problems, schedules any related tests and procedures and provides appropriate patient instructions. Ability to communicate in an effective and competent manner to ensure positive outcome in person or on the phone. Develops collaborative relationships with peers, patients, providers and visitors. Trains new staff and is an advanced scheduling resource for providers and mentor to staff.

EDUCATION:

High school graduate or equivalent. Must be knowledgeable in office procedures and medical terminology. Must have good communication skills and knowledgeable in computers.

EXPERIENCE:

One year of administrative experience required.