Radiology Scheduling Specialist II

UVM Health - Central Vermont Medical Center; Berlin (VT); On-site; USD 25,000 - 33,000; Full time

Job summary

UVM Health - Central Vermont Medical Center is seeking a Scheduling Specialist II to manage patient appointments across clinics, incoming calls, and instructions for tests and procedures. The role emphasizes strong communication, accuracy, and teamwork within a busy radiology/operations context.

Ideal candidates will have a high school diploma, familiarity with office procedures and medical terminology, and proficiency with common scheduling software.

Qualifications

• High school graduate or equivalent.
• Must be knowledgeable in office procedures and medical terminology.
• Must have good communication skills and be knowledgeable in computers.

Responsibilities

• Schedules and coordinates simple and complex patient appointments for clinics, in person and by phone.
• Triages patient problems and schedules related tests and procedures.
• Provides appropriate patient instructions and ensures clear communication.
• Develops collaborative relationships with peers, patients, providers and visitors.

Skills

Communication skills

Office procedures

Medical terminology

Computers

Phone etiquette

Education

High school diploma

Tools

Automated scheduling system

Scheduling software

Job description

Job Description

Under the general supervision of the Director of Radiology and Operations Supervisor, performs scheduling and coordinates simple and complex patient appointments for respective clinics both in person and over the phone using an automated patient scheduling system. The Scheduling Specialist II triages patient problems, schedules any related tests and procedures and provides appropriate patient instructions. Ability to communicate in an effective and competent manner to ensure positive outcome in person or on the phone. Develops collaborative relationships with peers, patients, providers and visitors. Trains new staff and is an advanced scheduling resource for providers and mentor to staff.

Education

High school graduate or equivalent. Must be knowledgeable in office procedures and medical terminology. Must have good communication skills and knowledgeable in computers.

Experience

One year of administrative experience required.