Radiology Scheduling Specialist

akumincorp; Town of Texas (WI); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Akumin Operating Corp. is seeking a Patient Services Associate I to handle scheduling Radiology appointments and perform pre-registration tasks. You will contact patients and physicians, follow scripts, and ensure accurate data entry across systems to support efficient scheduling.

The role emphasizes one-call resolution, excellent customer service, and effective collaboration with physicians and coworkers in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• 6 months+ of medical or related training and/or experience.
• Computer literacy and experience with general office equipment.
• Strong multi-tasking abilities, strong communication skills, ability to work well with physicians, patients, and coworkers.
• Excellent interpersonal and customer service skills.

Responsibilities

• Takes incoming calls to schedule Radiology appointments and contacts patients and referring physician offices to schedule appointments.
• Follows prescribed list of questions/scripts and provides standardized responses to get and give information during scheduling/pre-registration.
• Ensures the gathering of accurate and complete patient data required to complete the scheduling process and any specific information required by customer facility.
• Enters all information into the applicable computer system in accordance with documented work processes.
• Determines customers’ needs based on incoming calls, escalates calls as necessary to Patient Services Supervisor or Patient Services Manager as appropriate.

Skills

Multitasking

Communication

Interpersonal skills

Customer service

Teamwork

Education

High School Diploma or equivalent

Job description

Akumin Operating Corp. is seeking a Patient Services Associate I to handle scheduling Radiology appointments and perform pre-registration tasks. You will contact patients and physicians, follow scripts, and ensure accurate data entry across systems to support efficient scheduling.

The role emphasizes one-call resolution, excellent customer service, and effective collaboration with physicians and coworkers in a fast-paced environment.