Radiology Scheduling & Patient Care Coordinator

HCA Healthcare, Inc.; San Antonio (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off & disability coverage

401(k) with match

Job summary

South Texas Radiology Imaging Centers is seeking a Customer Service Coordinator - BOWIC to join our San Antonio facility. You will greet patients, schedule procedures, manage records, and ensure smooth registration and communications with physicians and staff.

You will handle front-d desk operations, verify demographics and financial information, protect patient confidentiality, and support imaging workflows with a courteous, professional approach in a busy outpatient setting.

Qualifications

• Education: High School Diploma or GED.
• Experience: Employee completes initial and ongoing training and competencies as defined by facility which are specific to the needs of the patient population served.
• Preferred: RIS, Radiology Medical Records Training desired but not required.
• High School Graduate / GED

Responsibilities

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries; and ensures availability of treatment information by updating and retrieving patient records.
• Optimizes patients satisfaction, referring physician satisfaction, and RIS modality resource by scheduling appointments appropriately in person or by telephone.
• Coordinate patient flow throughout facility and maintains awareness of schedule to minimize delays; updates the ATC; maintains communication with scheduling staff regarding changes.
• Maintains patient accounts by obtaining, recording, and updating personal demographics and financial information; follows collection policies and processes.
• Protects patients rights by maintaining confidentiality of personal and financial information.
• Processes films/copy requests as needed and assists in the printing process; obtains outside previous films as needed and defined by STRIC policy.

Skills

RIS

Radiology Medical Records Training

Education

High School Diploma or GED

Tools

RIS

Radiology Medical Records Training

Job description

South Texas Radiology Imaging Centers is seeking a Customer Service Coordinator - BOWIC to join our San Antonio facility. You will greet patients, schedule procedures, manage records, and ensure smooth registration and communications with physicians and staff.

You will handle front-d desk operations, verify demographics and financial information, protect patient confidentiality, and support imaging workflows with a courteous, professional approach in a busy outpatient setting.