Radiology Scheduler — Patient Access & Scheduling

DHR Health; Edinburg (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

DHR Health in Edinburg, TX is seeking a Patient Scheduler for Radiology Administration. This full-time daytime role coordinates diagnostic procedure scheduling, ensuring patient and physician needs are met while maintaining confidentiality and workflow efficiency.

Required are a high school diploma, English proficiency, strong customer service, and excellent organizational skills; bilingual skills (Spanish/English) are valued for patient interactions.

Qualifications

• High School Diploma/GED is required.
• Working knowledge of medical terminology is strongly desired. Medical terminology with good customer service strongly preferred
• Willingness to be crossed trained to other areas.
• Organizational skills are necessary
• Good written and verbal communication skills required.
• Ability to read, write and speak English
• Ability to communicate clearly and concisely with all levels of nursing, administration, and physicians

Responsibilities

• Promotes the facility mission, vision and values by effectively communicating them to others.
• Considers mission, vision and values in developing services, standards and practices
• Considers priorities and special needs of the patient, physician, and the Hospital when scheduling appointments and radiological procedures.
• Schedules procedures according to policies, nursing and department staff availability, patient needs, and physician’s block time.
• Maintains schedule according to procedure and physician’s time and staffing requirements.
• Coordinates schedule assessing time and equipment availability, identifies conflicts and adjusts schedule as needed.
• Accurately prepares the schedule for timely distribution.
• Facilitates daily completion of the facility schedule.
• Follows procedure for notification of changes in the schedule (e.g. cancellation).
• Maintains and protects each patient’s right to confidentiality.
• Answers telephone and intercom courteously and in a quiet, pleasant voice.
• Assumes clerical duties and responsibilities as necessary.
• Performs related duties as required.

Skills

Medical terminology

Customer service

Cross-training

Organizational skills

Communication skills

English fluency

Education

High School Diploma/GED

Job description

DHR Health in Edinburg, TX is seeking a Patient Scheduler for Radiology Administration. This full-time daytime role coordinates diagnostic procedure scheduling, ensuring patient and physician needs are met while maintaining confidentiality and workflow efficiency.

Required are a high school diploma, English proficiency, strong customer service, and excellent organizational skills; bilingual skills (Spanish/English) are valued for patient interactions.