Patient Access & Registration Specialist

DHR Health; Edinburg (TX); On-site; USD 32,000 - 43,000; Full time

Job summary

DHR Health in Edinburg, TX is seeking a Patient Registration Representative for a full-time days role in Radiology Administration. You will handle patient registrations, answer questions about procedures and charges, and coordinate with various departments to ensure accurate patient records and billing compliance.

Ideal candidates have a High School Diploma, strong customer service, and proficiency with computers. Bilingual English/Spanish is preferred.

Qualifications

• High School Diploma/GED required.
• Strong preference for knowledge of medical terminology.
• Bilingual English/Spanish preferred.
• Willingness to cross-train to other areas.
• Excellent written and verbal communication skills.
• Ability to read, write and speak English.

Responsibilities

• Register patients and pre-register in all hospital reception areas and offsite locations.
• Answer patient questions regarding scheduled procedures and related charges.
• Obtain demographic and insurance information; verify eligibility and benefits.
• Explain rates and policy on up-front collections as needed.
• Schedule appointments and manage patient records with accuracy.
• Maintain patient confidentiality per HIPAA and document procedures.

Skills

Customer service

Verbal communication

Written communication

Bilingual English/Spanish

Organizational skills

Education

High School Diploma

Tools

Computer literacy

Job description

DHR Health in Edinburg, TX is seeking a Patient Registration Representative for a full-time days role in Radiology Administration. You will handle patient registrations, answer questions about procedures and charges, and coordinate with various departments to ensure accurate patient records and billing compliance.

Ideal candidates have a High School Diploma, strong customer service, and proficiency with computers. Bilingual English/Spanish is preferred.