Patient Registration & Front Desk Specialist

DHR Health; Edinburg (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

DHR Health in Edinburg, TX is seeking a Patient Registration Representative for Radiology Administration. This full-time days role handles patient registrations, pre-registrations, and answers questions about procedures and charges.

Strong customer service, basic medical terminology, and English/Spanish communication are important for success. Responsibilities include obtaining demographic information, explaining charges, collecting payments, and coordinating with nursing and physicians to

Qualifications

• High School Diploma or GED required.
• Strong customer service skills preferred.
• Working knowledge of medical terminology preferred.
• Bilingual English/Spanish encouraged.
• Good written and verbal communication skills.
• Willingness to cross-train to other areas.
• Ability to read, write and speak English.

Responsibilities

• Process registrations and pre-registrations in hospital reception areas and offsite locations.
• Answer patient questions regarding scheduled procedures and related charges.
• Obtain required demographic information and ensure accurate patient registration.
• Explain rates and estimate charges; collect deductibles and payments; provide receipts.
• Maintain HIPAA confidentiality and accurate patient records.
• Schedule appointments and manage patient orders and referrals as needed.
• Communicate with departments and staff to ensure smooth patient flow.

Job description

DHR Health in Edinburg, TX is seeking a Patient Registration Representative for Radiology Administration. This full-time days role handles patient registrations, pre-registrations, and answers questions about procedures and charges.

Strong customer service, basic medical terminology, and English/Spanish communication are important for success. Responsibilities include obtaining demographic information, explaining charges, collecting payments, and coordinating with nursing and physicians to