Radiology Scheduler — High-Volume Patient Access

APR Consulting; Oakland (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

APR Consulting, Inc. has been engaged to identify a Scheduler for a healthcare staffing project in Oakland, CA.

The role focuses on managing inbound/outbound calls, scheduling imaging services, and coordinating patient access across modalities such as X-ray, ultrasound, mammography, and DEXA. The Scheduler will handle patient registration, insurance verification, authorization processing, and work queues within electronic health record systems, ensuring accurate records and timely scheduling

Qualifications

• HS Diploma or equivalent education/experience.
• 6+ months experience in a radiology or medical imaging department.
• 1+ years experience in medical scheduling, patient access, or call center environment.
• Experience with high-volume inbound/outbound calls and scheduling workflows.
• Experience with insurance verification, authorization, and patient registration.
• Proficiency in medical terminology and imaging procedures (X-ray, ultrasound, mammography, DEXA).
• Ability to manage work queues, orders, and electronic health record systems.
• Strong customer service, communication, and problem-resolution skills.

Responsibilities

• Manage inbound calls and schedule patients across imaging services.
• Coordinate imaging services including X-ray, ultrasound, mammography, and bone densitometry.
• Handle patient registration, insurance verification, and authorization processing.
• Reduce scheduling backlog with outbound calls and improve patient access.
• Provide instructions to patients, gather required documentation, and coordinate prior imaging retrieval.
• Maintain accurate records and support clerical operations while collaborating with technologists and leadership to improve workflow efficiency.

Skills

High-volume calls

Scheduling workflows

EHR systems

Customer service

Medical terminology

Education

HS Diploma

Tools

Epic

Genesys Cloud

Workday

Job description

APR Consulting, Inc. has been engaged to identify a Scheduler for a healthcare staffing project in Oakland, CA.

The role focuses on managing inbound/outbound calls, scheduling imaging services, and coordinating patient access across modalities such as X-ray, ultrasound, mammography, and DEXA. The Scheduler will handle patient registration, insurance verification, authorization processing, and work queues within electronic health record systems, ensuring accurate records and timely scheduling