RADIOLOGY - SCHEDULER/CLERK ASSISTANT

Mountain-View-Hospital-LLC; Idaho Falls (ID); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Education Reimbursement

401K with match

Job summary

Mountain View Hospital is seeking a Scheduler/Clerk Assistant to join our Radiology team in Idaho Falls. The role involves daily organization of imaging work areas, serving as the first point of contact for patients, physicians, and staff, and facilitating exam scheduling.

The position requires a high school diploma or equivalent and strong phone etiquette, attention to detail, and basic computer skills to manage patient information, charting, and billing.

Qualifications

• High School diploma or equivalent required.
• Proficient with basic computer programs and scheduling tasks.
• Strong phone etiquette and customer service skills needed.

Responsibilities

• Answer incoming calls and schedule imaging exams.
• Process physician orders and maintain patient information for charting and billing.
• Handle film requests and coordination with other facilities or offices.
• Assist with filing reports, patient records, and x-ray images.
• Support schedulers and technologists as needed and confirm appointments.

Skills

Phone etiquette

Attention to detail

Data entry

Customer service

Education

High School diploma or equivalent

Job description

Mountain View Hospital is looking for a Scheduler/Clerk Assistant to join our team!JOB SUMMARY:The scheduler/clerk is responsible for the daily organization of activities at the imaging work area/file area, acting as a point of first contact with patients, physicians, and medical staff for the Radiology Department.BENEFITS:Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:Medical, Dental and Vision InsurancePaid Time Off (vacation, holidays and sick days) and Medical Paid Time OffRetirement Plans (401K with up to 6% match)Earned Quarterly Bonus ProgramEducation Reimbursement ProgramDiscount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community HospitalPlease note benefits are based on eligibility according to full-time, part-time or PRN status classification.DUTIES AND RESPONSIBILITIES:In a professional and friendly manner, answers incoming phone calls, facilitates scheduling of exams, dispenses exam preparations and instructions, transfers calls to appropriate personnel and responds to general imaging questions.Secures physician orders and uses all patient information for charting, billing and record keeping purposes.Accurately and in a timely manner processes requests for films to be sent to other facilities and physician’s offices.Assists in accepting and processing incoming films from other facilities as well as films being returned to MVH.Assists in filing reports, patient records and x-rays.Assists the schedulers, technologists, and other coworkers in the department as needed.Assists with calling and confirming patient’s appointments.Maintains flexibility as department grows with willingness to accept additional responsibilities requested by department director.Acts professional in every situation: patient, co-worker or intradepartmental.Recognizes that many people we see are at a low point in their lives and will show compassion for them even if it is only a smile.ABOUT MOUNTAIN VIEW:Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.Education: High School graduate or equivalent.Mathematical Skills: BasicMental Capabilities: Continuously able to concentrate on fine detail with interruptions and continuously able to attend to task/function for an extended period of time. Ability to learn computer programs and input data as required.Performance: Writing/editing skills necessary to properly schedule patient exams. Appropriate phone etiquette to properly schedule patient exams. Holds the judgment, tact and diplomacy to effectively resolve conflicts.