RADIOLOGY - SCHEDULER/CLERK ASSISTANT

Mountain View Hospital; Idaho Falls (ID); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401K with match

Bonus program

Education reimbursement

Discounts

Job summary

Mountain View Hospital is seeking a Scheduler/Clerk Assistant for the Radiology Department in Idaho Falls. The role involves organizing imaging workflow, serving as the first point of contact for patients and staff, and ensuring accurate charting and scheduling.

The position requires a High School diploma and strong communication skills. Benefits include comprehensive health coverage, PTO, retirement plans, and education reimbursement.

Qualifications

• Basic scheduling and organizational skills.
• Ability to answer phones professionally and schedule exams.
• Capacity to maintain patient records and charting accuracy.

Responsibilities

• Answer incoming calls and schedule exams in a professional manner.
• Process physician orders and maintain patient data for charts and billing.
• Coordinate transfer of films to other facilities and offices.
• Assist with filing reports, records, and X-ray images.
• Support schedulers, technologists, and department coworkers as needed.
• Call and confirm patient appointments.

Skills

Scheduling

Phone etiquette

Record keeping

Interpersonal communication

Multi-tasking

Education

High School diploma

Tools

EHR Software

Radiology Information System

Job description

Job DetailsJob Location: Hospital Main Campus - Idaho Falls, ID 83404Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: AnyJob Category: Health CareMountain View Hospital is looking for a Scheduler/Clerk Assistant to join our team!

JOB SUMMARY:

The scheduler/clerk is responsible for the daily organization of activities at the imaging work area/file area, acting as a point of first contact with patients, physicians, and medical staff for the Radiology Department.

BENEFITS:

Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

DUTIES AND RESPONSIBILITIES:

• In a professional and friendly manner, answers incoming phone calls, facilitates scheduling of exams, dispenses exam preparations and instructions, transfers calls to appropriate personnel and responds to general imaging questions.
• Secures physician orders and uses all patient information for charting, billing and record keeping purposes.
• Accurately and in a timely manner processes requests for films to be sent to other facilities and physician's offices.
• Assists in accepting and processing incoming films from other facilities as well as films being returned to MVH.
• Assists in filing reports, patient records and x-rays.
• Assists the schedulers, technologists, and other coworkers in the department as needed.
• Assists with calling and confirming patient's appointments.
• Maintains flexibility as department grows with willingness to accept additional responsibilities requested by department director.
• Acts professional in every situation: patient, co-worker or intradepartmental.
• Recognizes that many people we see are at a low point in their lives and will show compassion for them even if it is only a smile.

ABOUT MOUNTAIN VIEW:

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day.

QualificationsEducation:

High School graduate or equivalent.

• Mathematical Skills: Basic
• Mental Capabilities: Continuously able to concentrate on fine detail with interruptions and continuously able to attend to task/function for an extended period of time. Ability to learn computer programs and input data as required.
• Performance: Writing/editing skills necessary to properly schedule patient exams. Appropriate phone etiquette to properly schedule patient exams. Holds the judgment, tact and diplomacy to effectively resolve conflicts.