SCHEDULER/CLERK ASSISTANT

Mountain View Hospital; Idaho Falls (ID); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off

Retirement Plans (401K with up to 6% match)

Earned Quarterly Bonus Program

Education Reimbursement Program

Job summary

A healthcare provider in Idaho Falls is seeking a Scheduler/Clerk to manage daily activities at the imaging work area. Responsibilities include answering calls, scheduling exams, and managing patient information. The ideal candidate should have basic math skills, good writing/editing capabilities, and be capable of handling tasks with attention to detail. Full-time position with benefits offered.

Qualifications

• Ability to learn computer programs and input data as required.
• Holds the judgment, tact, and diplomacy to effectively resolve conflicts.

Responsibilities

• Answer incoming phone calls and facilitate scheduling of exams.
• Secure physician orders and process requests for films.
• Assist with confirming patient appointments.

Skills

Basic mathematical skills

Writing/editing skills

Phone etiquette

Attention to detail

Education

High School graduate or equivalent

Job description

Job Summary

The scheduler/clerk is responsible for the daily organization of activities at the imaging work area/file area, acting as a point of first contact with patients, physicians, and medical staff for the Radiology Department.

Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full‑time, part‑time or PRN status classification.

Duties and Responsibilities

• In a professional and friendly manner, answers incoming phone calls, facilitates scheduling of exams, dispenses exam preparations and instructions, transfers calls to appropriate personnel and responds to general imaging questions.
• Secures physician orders and uses all patient information for charting, billing and record keeping purposes.
• Accurately and in a timely manner processes requests for films to be sent to other facilities and physician’s offices.
• Assists in accepting and processing incoming films from other facilities as well as films being returned to MVH.
• Assists in filing reports, patient records and x-rays.
• Assists the schedulers, technologists, and other coworkers in the department as needed.
• Assists with calling and confirming patient’s appointments.
• Maintains flexibility as department grows with willingness to accept additional responsibilities requested by department director.
• Acts professional in every situation: patient, co‑worker or intradepartmental.
• Recognizes that many people we see are at a low point in their lives and will show compassion for them even if it is only a smile.

About Mountain View

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

Our work environment is mission driven, people‑centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.

Qualifications

Education: High School graduate or equivalent.

Mathematical Skills: Basic.

Mental Capabilities: Continuously able to concentrate on fine detail with interruptions and continuously able to attend to task/function for an extended period of time. Ability to learn computer programs and input data as required.

Performance: Writing/editing skills necessary to properly schedule patient exams. Appropriate phone etiquette to properly schedule patient exams. Holds the judgment, tact and diplomacy to effectively resolve conflicts.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Hospitals and Health Care