Radiology Practice Associate II: Patient Experience

61st Street Service Corp; City of White Plains (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

The 61st Street Service Corp is seeking a motivated individual for administrative support roles to assist ColumbiaDoctors. The ideal candidate has experience in a medical office, excellent customer service skills, and a strong work ethic.

This role involves patient scheduling, insurance verification, and various administrative tasks, all aimed at enhancing patient experiences and operational efficiency.

Qualifications

• Minimum of 3 years' experience in a medical office environment required.
• Strong proficiency with medical terminology is required.
• Working proficiency in Microsoft Office (Word and Excel) or similar software is required.

Responsibilities

• Greet patients and visitors using excellent customer service skills.
• Conduct pre-registration, check-in, check-out, and manage appointments.
• Verify patient registration and insurance for accuracy.

Skills

Customer service orientation

Interpersonal skills

Organizational skills

Verbal and written communication skills

Knowledge of medical terminology

Proficiency in Microsoft Office

Ability to work independently

Education

High school diploma or equivalency

Tools

Epic

Microsoft Office

Job description

The 61st Street Service Corp is seeking a motivated individual for administrative support roles to assist ColumbiaDoctors. The ideal candidate has experience in a medical office, excellent customer service skills, and a strong work ethic.

This role involves patient scheduling, insurance verification, and various administrative tasks, all aimed at enhancing patient experiences and operational efficiency.