Radiology Patient Services Specialist

RadNet; Town of Monroe (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Health Savings Account

Wellness dollars

401(k) match

Free imaging services

Job summary

RadNet, Inc. in New York is seeking a Patient Service Representative to greet and register patients, verify insurance details, collect co-pays, and manage appointment scheduling in a fast-paced radiology setting.

You will collaborate with back-office staff and uphold patient privacy and HIPAA standards. The role emphasizes strong customer service, clear communication, and ability to handle multiple tasks efficiently while maintaining a compassionate, professional demeanor with patients and

Qualifications

• Strong customer service mindset and professionalism in all interactions.
• Effective and professional communication with patients, guests, and colleagues.
• Ability to thrive in a fast-paced environment with structured prioritization.
• Knowledge of medical terminology and recent radiology office experience is preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Obtain or verify insurance and patient information, collect signatures and ensure documentation accuracy.
• Collect and log all co-pays and fees.
• Answer/transfer incoming calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.
• Provide patient orientation for prep and safety procedures and directions to facilities.

Skills

Customer service

Communication

Multitasking

Medical terminology

Computer skills

Education

High School Diploma or GED

Job description

RadNet, Inc. in New York is seeking a Patient Service Representative to greet and register patients, verify insurance details, collect co-pays, and manage appointment scheduling in a fast-paced radiology setting.

You will collaborate with back-office staff and uphold patient privacy and HIPAA standards. The role emphasizes strong customer service, clear communication, and ability to handle multiple tasks efficiently while maintaining a compassionate, professional demeanor with patients and