Radiology Patient Services Specialist

University of Washington; Seattle (WA); On-site; USD 30,000 - 41,000; Full time

Job summary

UW Medical Center – Montlake Radiology Services is seeking a Patient Services Specialist 2 to provide efficient internal and external communications, scheduling, and information collection for patients and providers. The role ensures high-quality patient care and smooth clinic operations on-site in Seattle.

The position requires a high school diploma or equivalent and at least one year of healthcare, administrative, or customer service experience, or an equivalent combination of education and

Qualifications

• High school graduation or equivalent
• One year of healthcare, administrative, or customer service experience
• OR an equivalent combination of education/experience
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Skills

Customer service

Scheduling

Phone support

Education

High school diploma or equivalent

Tools

MyChart

Job description

UW Medical Center – Montlake Radiology Services is seeking a Patient Services Specialist 2 to provide efficient internal and external communications, scheduling, and information collection for patients and providers. The role ensures high-quality patient care and smooth clinic operations on-site in Seattle.

The position requires a high school diploma or equivalent and at least one year of healthcare, administrative, or customer service experience, or an equivalent combination of education and